American Airlines has the worst buyer service of all airlines I've used in my 63 yrs. My spouse’s anniversary earrings were stolen out of her suitcase on June 20, 2013 and Customer service has REFUSED to Get hold of us back right after reporting the thief the working day it transpired.
Once we at last received an electronic mail response from American Airways, the overall reaction time was close to one hour. Whilst we waited one hour, we did obtain many responses to our initial problem:
The worst flight practical experience of my life was having my family of sixteen on American Airlines. Misplaced our luggage both techniques. We won't be traveling American all over again.
I just lately flew again from Raleigh Durham to LA airport. It absolutely was five hrs. Of distress for me to put up using a crying twenty thirty day period previous about the flight.
American Airways Consumer service hotline is well obtainable and shopper pleasant. Unfortunately, you have to wait approximately 2 minutes to speak with a buyer service consultant. You have to listen to a lengthy speech regarding existing updates.
We are really discouraged attempting to learn about our gain miles. Account figures BBB88568 and 18NH898. We were scheduled to fly to India March 2012 and all flights to India have been canceled. We have to know our miles status and when any miles are actually canceled we want them reinstated.
Rather than a repeat of this, it seems the weather need to be watched closer. There is as of now a 80% possibility of rain, storm, doable twister outbreaks.
The web site does not function. What ever tab I choose on the website doesn’t work. I wanted to Check out the standing of my flight And perhaps e-book another a single but absolutely nothing works.
No agent in sight. Flight 1583 delayed delayed and delayed with no information or updates presented by gate agent. what a More hints nightmare
I find it awful to have my luggage go missing in Miami on the two leaving and returning flights. I hope for being contacted immediately on how we will come to an agreement concerning this. I will probably be performing a follow up.
please allow me to know the status of my refund. originally, i booked aa#2602 from san francisco to chicago on friday, april 29th.
I'll say she(AA) located a later flight for me on another airline,which I so appreciated,but she definitely could have far more pleasurable in dealing with me.
I checked in moments in the past for flight 1329 from Phoenix to JFK. I am booked in Top quality. I entered the Priority spot to discover no line and two brokers standing at respective counters without “Position Closed†indicators everywhere.
My friend of mine booked my Mother a reservation from haiti to miami fl I compensated her $three hundred to buy me the fares on the other hand she didn't told me the flight will probably be reserving on a nonrevenue flight it absolutely was a ridicullus second for all of us, quesion I have In the event the seat is not really assure why did she took The cash from me